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Closing date: 2017/12/30

Details

Job TitleAssistant Branch Manager RUSTENBURG
DivisionOperations
Business UnitOperations
Location - Branch / CampusRustenburg Boitekong Mall
Location - ProvinceNorth-West
Purpose of the Role- Drive branch operational and growth objectives in order to maximize profitability
- Drive unique Capitec Bank client service experience
- Drive performance and service culture in branch
- Coach and energize team members
- Plan and implement marketing plans
- Coordinate arrears and sales processes
- Coordinate branch administrative processes
Qualifications- National Senior Certificate (Grade 12) or National Certificate (Vocational)
- Preferably a relevant tertiary qualification (Commence / Management)
Experience- Experience in a financial/retail/client service environment, preferably as a manager
Knowledge and skills- Good general knowledge of payment systems, client profiles and arrears follow-up procedures
- Fluent communication skills in English, with the ability to speak and understand an African language preferred
- Computer skills (MS Office)
- Strong client service and administrative orientation
- Analyzing and diagnosing skills
- Planning, organizing and implementation skills
- Action orientation
- Decision making skills
- The ability to delegate tasks, coach and support, motivate and energize, and offer structure and guidance to team members
- Sound business acumen
Additional Requirements- Valid driver’s license
- Own transport
- Clear criminal and credit record
- Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system
- Willing to work extended working hours and/or Weekend work may be required